Solutions / Managed IT services

Your IT, always
running.

Support, infrastructure, Microsoft 365 and Google Workspace, backup, cybersecurity and consulting. We make sure your technology is stable, secure and predictable, so your team doesn't lose time to incidents.

Why manage your IT

So technology isn't
your problem.

When IT only shows up when it fails, it's already too late: email down, the backup that wasn't there, the attack no one saw coming. A managed service turns that around: continuous monitoring, layered security, backups that are tested and support that responds. At CPPA we operate your IT as a reliable system, with clear SLAs and guaranteed continuity.

A workstation next to server cabinets
/ 01

IT support & helpdesk

Managed helpdesk and support that resolves fast, with clear SLAs and no one left stranded.

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Network cabling connected to a patch panel in a rack
/ 02

IT infrastructure

Servers, networks and systems designed, monitored and maintained so they don't go down.

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A minimalist laptop seen from above on a dark desk
/ 03

Microsoft 365 management

Full Microsoft 365 management: licences, security, email, Teams and backups, properly configured.

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A laptop, tablet and phones on a dark desk
/ 04

Google Workspace management

Google Workspace administration: accounts, permissions, security and frictionless collaboration.

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An opened hard drive on a dark surface
/ 05

Backup & disaster recovery

Automated backups and a tested recovery plan so a disaster does not stop you.

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A brass padlock and chain on a metal gate
/ 06

Cybersecurity

Layered protection: endpoints, email, access and training, with detection and response.

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Golden chess pieces on a board in low light
/ 07

IT consulting

IT strategy and architecture aligned with your business: deciding well before spending.

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In one line

The best IT is the one you never notice.

How we work

From firefighting
to peace of mind.

01

Audit & assessment

We review your current IT: infrastructure, security, licences and risks. We know where you stand before moving anything.

02

Plan & prioritise

We define a plan by impact and risk: what to secure first, what to modernise and what is worth outsourcing.

03

Rollout & migration

We deploy, migrate and secure without disrupting your operation, with a rollback planned if needed.

04

Ongoing management & support

We monitor, update and provide proactive support. Fewer fires, more continuity.

Frequently asked questions

What is a managed IT service (MSP)?
It means outsourcing the management of your technology to a team that operates, monitors and maintains it for a predictable fee, instead of firefighting when something breaks. The goal is for your IT to be stable, secure and time-free, so your team focuses on the business, not on incidents.
Do you replace my in-house IT team?
Not necessarily. We can be your full IT department if you don't have one, or reinforce your internal team where needed: 24/7 monitoring, security, backups, specific projects or first-line support. We adapt to how you work today.
What SLAs and response times do you offer?
We agree service level agreements (SLAs) based on the criticality of each incident: what stops the business is handled immediately; the rest with defined, transparent times. We prioritise by real impact, not by order of arrival.
Is it secure and GDPR-compliant?
Yes. We work with layered security (endpoints, email, access), backups, least-privilege access control and auditable logs. We design and operate in line with GDPR and help with your sector's compliance.
How much does a managed service cost?
We work with a fee model based on the number of users/devices and the scope of the service. It is predictable and surprise-free: you know what you pay each month and what it includes. First, we run an audit to size the service correctly.
Do you provide remote and on-site support?
Yes. Most incidents are resolved remotely and quickly, and we offer on-site support when the problem requires it, depending on the area. What matters is that the problem gets solved, not where we are.

Want to stop worrying about your IT?

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Want a real example? Read our CPPA X-RAY on 100 Montaditos, where we imagine how a connected system transforms operations.